Warranty Request

To ensure that your new home meets all of our quality standards, please refer to the following warranty service schedule:

90 Days from closing date
1-Year from closing date
2-Years from closing date*

*For 2-year limited warranty information please visit your Homeowner’s Manual for a list of services covered.

To submit a claim please complete the warranty request form and a customer service representative will be in contact with you shortly.

Service Hours:
Monday to Friday 7:30 am to 4:00 pm

 

In case of an emergency, please contact your customer service representative or The Burnstead’s main office at (425) 454-1900 as soon as possible. In order to best serve the emergency please also submit a detail of the service request in writing through the warranty request form. 

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